​3540 Winton Place | Rochester, NY 14623

Corporate: 585.244.1100 | Vacation:  585.244.8300

Effective June 1, 2018

 FW Van Zile Popular Tours, dba Van Zile Travel Service is a global travel services company that serves corporate and individual client travel needs and offers other travel related services. In order to deliver our services, it is necessary for us to collect and process your personal information. We care about your privacy. This Privacy Policy explains the policies and practices we follow to protect your personal information. This Privacy Policy applies to information we collect about you either through your use of Company websites (“Site(s)”) or through other means. The server(s) that make(s) this Site available may be located outside the country from which you accessed this site, but we will collect, process and use personal information only in accordance with this policy and as required by local law in the places in which we operate. If you have questions not answered in this policy, email vanzile@vanzile.com.

What information we collect:

We collect your personal information, and that of your travel companions, that is provided to us either directly by you or through an employer speaking on your behalf in order to provide you with the products and services you have requested. In most cases, it consists of
Full Legal Name
Email address
Home address
Phone number
Date of birth
Gender
Credit card number or other payment information
Billing address

 
We may collect other information to assist you with your travel plans including but not limited to, passport number, driver’s license or other government-issued identification number, arrival and departure locations and times, airline, hotel or car rental frequent loyalty numbers, known traveler and global entry number, and other related travel information.


How we use your information:
If you are a customer, an agent, an employee, or a job applicant, the personal information we hold and use is necessary to perform the services you have otherwise requested.
If you are a prospective customer, the personal information we collect and use is necessary for our legitimate interest in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you.
We collect your personal information for a variety of reasons. You may provide the information to us directly, or through an on line tool, to your employer or business clients. We collect your personal information (full legal name, email address, home address, phone number, date of birth, gender, credit card number and other payment information, billing address) in order to provide the services you have requested. Additional examples of personal information that we collect include:

From employment applicants, we or our service provider will collect contact and identification information, such as name, address, telephone number, e-mail address, date and place of birth, driver’s license number and employment and salary information;

From travel customers, we may also request information such as your passport and known traveler information, vendor loyalty programs, and other information as deemed necessary by the service provider to fulfill your request, to permit us to provide other ancillary travel services to you and to manage your travel experience; and

From business customers, customer relationship information, such as business contact information.

 

Email communications:
If you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference. We may email you when:

You have applied for employment with us;
You request information about our company;
It relates to purchases you have made from us (e.g., product updates, customer support, etc.);
You consented to being contacted by email for a particular purpose.
We are sending you information about our other products and services, offers, promotions and our newsletters, if this is in accordance with your marketing preferences. However, you will always be able to opt out of such communications at any time.

 If you are a resident of the State of California, you have certain rights under California law to request information concerning our data sharing activities with third parties. Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes

This Policy does not apply to your use of unaffiliated websites to which our sites are linked, Van Zile Travel Services is not responsible for the privacy practices or the content on linked sites. We recommend that you carefully read the privacy policies of each site you visit.

 
To get more information about Van Zile Travel Services’ privacy and information security practices, or if you have questions or comments about our Privacy Policy, wish to make corrections to any personal information you have provided, want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies, or wish to withdraw your consent to sharing your personal information with others, contact us at vanzile@vanzile.com.

Privacy Policy