Effective June 1, 2018
What information we collect:
We collect your personal information, and that of your travel companions, that is provided to us either directly by you or through an employer speaking on your behalf in order to provide you with the products and services you have requested. In most cases, it consists of
Full Legal Name
Date of birth
Credit card number or other payment information
We may collect other information to assist you with your travel plans including but not limited to, passport number, driver’s license or other government-issued identification number, arrival and departure locations and times, airline, hotel or car rental frequent loyalty numbers, known traveler and global entry number, and other related travel information.
How we use your information:
If you are a customer, an agent, an employee, or a job applicant, the personal information we hold and use is necessary to perform the services you have otherwise requested.
If you are a prospective customer, the personal information we collect and use is necessary for our legitimate interest in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you.
We collect your personal information for a variety of reasons. You may provide the information to us directly, or through an on line tool, to your employer or business clients. We collect your personal information (full legal name, email address, home address, phone number, date of birth, gender, credit card number and other payment information, billing address) in order to provide the services you have requested. Additional examples of personal information that we collect include:
From employment applicants, we or our service provider will collect contact and identification information, such as name, address, telephone number, e-mail address, date and place of birth, driver’s license number and employment and salary information;
From travel customers, we may also request information such as your passport and known traveler information, vendor loyalty programs, and other information as deemed necessary by the service provider to fulfill your request, to permit us to provide other ancillary travel services to you and to manage your travel experience; and
From business customers, customer relationship information, such as business contact information.
If you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference. We may email you when:
You have applied for employment with us;
You request information about our company;
It relates to purchases you have made from us (e.g., product updates, customer support, etc.);
You consented to being contacted by email for a particular purpose.
We are sending you information about our other products and services, offers, promotions and our newsletters, if this is in accordance with your marketing preferences. However, you will always be able to opt out of such communications at any time.
If you are a resident of the State of California, you have certain rights under California law to request information concerning our data sharing activities with third parties. Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes
This Policy does not apply to your use of unaffiliated websites to which our sites are linked, Van Zile Travel Services is not responsible for the privacy practices or the content on linked sites. We recommend that you carefully read the privacy policies of each site you visit.
3540 Winton Place | Rochester, NY 14623
Corporate: 585.244.1100 | Vacation: 585.244.8300